Support
Warranty
Every SMKO water heater is covered by our manufacturer warranty from the date of purchase.
2 years Manufacturer Warranty
Applies to every model in the SMKO lineup, parts and labor included.
Coverage by Model
| Model | Warranty Coverage |
|---|---|
| test name | 2 years |
What's Covered
- Manufacturing defects in the tank, heating element, or thermostat
- Faulty components discovered under normal household use
- Free parts and labor for valid claims within the warranty period
What's Not Covered
- Damage from improper installation or unauthorized repairs
- Misuse, neglect, or normal wear and tear
- Damage caused by power surges or poor water quality
How to File a Claim
1
Contact Support
Reach our team with your model and purchase details.
2
Provide Proof of Purchase
Share your receipt or order confirmation for verification.
3
We Arrange Service
Our team schedules a repair or replacement for you.
Keep Your Coverage on File
Register your SMKO water heater so we can process claims faster if you ever need us.
Register Your Product